Requesting changes on a Submitted Form
Overview
Generally, the applicants cannot make changes to the application once it is submitted. Administrators can use the Request function to send the form back to the applicant.
Requesting changes
To request changes as an administrator:
Navigate to the submitted application (either from the review page or the student profile page)
Within the application, on the right hand actions menu, select Request under Form Status
If you wish to add comments for the applicant (usually the parent if the form is for the student) add it within the comment section.
Once the administrator requests changes:
The application will be returned to the the Incomplete/New state depending on the form’s type.
“Incomplete” status for Validation type forms and “New” status for Registration type forms
If the new form email template is setup and enabled , an email will be sent out to the applicant based on the template.
If there are any comments, it will be visible in the Application History under Review
