Overview

To view the audit history of emails sent to users head to Settings > Communications > Email History.

Table of Contents

Email History Table

Below are the columns in the table, as well as their description.

Column	Description

Column	Description
Open Form	Go to the related form if it was a Form Notification
Open History	Clicking on this button will open the email’s details
Subject	Email Subject
Sent To	Recipient’s email address
Recipient Name	Recipient’s name. Clicking on the name will take you to the recipient’s SchoolEngage account if one exists.
Reply-to	Reply-to address set on the email
Sender Name	Staff who sent the email. Clicking on the name will take you to the staff’s SchoolEngage account.
Related Application Assigned to	Assignee of the application
School	School of the student
Form	Name of related form
Related Application Status	Status of the Application. For more information, see the Application Status page.
Email Type	Type of the email, whether it be application related, staff notifications, system emails, or general emails.
Status	Status of email delivery. Please see, Communication Statuses for more information.
Time Queued in SchoolEngage	Time SchoolEngage has received the request for email sending.
Time Processed by Mail Server	The last time the email server has updated their status on the delivery of the email.

To filter histories, fill out the top section of the page above the history table.

To Clear filters, click the “Clear Filters” button.

Filter	Description

Filter	Description
Keyword	Search by Subject, Recipient’s email address, Recipient’s name, or Sender name.
Date	Search by the given date range. Defaults to the days elapsed in the current week.
Form	Search by a specific related form
School	Search by a specific School
Email Type	Search by email types
Status	Search by the status of the email’s delivery
Related Application Status	Search by the Related Application Status if one exists