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Impersonating User

Impersonating User

Overview

Staff users have the ability to login as a parent or student user. This feature is useful when a staff user needs to view the process from the parent’s perspective.

Impersonations are audited and will appear in the impersonated user’s previous logins table as a impersonation.

How to Impersonate a Parent or Student User

  1. Navigate to the user’s profile page by

    1. Searching for students

    2. going to Users/Parent in the navigation bar

  2. Click the “Actions” Button

  3. Click “Login as User”

Re-login as Staff Member

While impersonating a student or guardian, an 🕵️ icon will appear in the right of the main header of the site.

Clicking on this icon will allow the staff member to leave the student/guardian account and login back into their main account.

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