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Overview

Throughout the lifetime of an application assigned to an applicant, automated emails may be sent out notifying the applicant on the status of their application.

To navigate to Email Templates by heading to Settings > Communications > Email Templates.


Table of Contents


Enable Template

To enable or disable an email template:

  1. Expand the Form’s templates by clicking on the form name

  2. Click on the toggle under the “Enabled?” column for the respected Form status.

Edit Template

To edit the subject, body a template and add attachments, click on the (blue star) to open the edit window.

For more information on formatting an email, please see Dynamic Email Templates.

Reset Template

Clicking (blue star) will return on a specific status will return it to it’s default settings.

🚧 Reply To Email

To set the default reply-to email:

  1. Expand a form template by clicking on it’s name

  2. Enter a new reply-to email in the “Form Default Reply-To Email” section

  3. Click “Update”

School Specific Emails

If you wish to attach a specific reply-to email per school:

  1. Expand a form template by clicking on it’s name

  2. Click “School Specific Email”

  3. Select a school in the “School”

🚧 Test Email

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