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Getting Started

Preliminary Steps

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You have several options to personalize your SchoolEngage page and align it more closely with your district's brand. For a comprehensive list of what elements can be customized, please see our list of Customizable Elements below.

Customizable Elements

Personalization

Description

District Name

The title displayed on the home page, above the greeting message and district logo.

District Logo

The logo displayed on the login and home page.

Login Message

The message shown on the login page.

Registration Message

The message displayed on the account creation page.

Default Greeting Message

The default message on the SchoolEngage home screen after user login.

Managing your Branding

  1. Begin by clicking the (blue star) Edit button located at the top of the District Settings page.

  2. Make any necessary changes.

  3. Click the 💾 Save button at the bottom of the window to apply your changes.

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There are various toggles within the district settings window, below is a detailed list on what each toggle does.

Option

Description

Allow parents to create student accounts

Grants parents the ability to add students to their account.

Prevent SchoolEngage accounts from being made

Disables the SchoolEngage registration page, preventing anyone from creating a new SchoolEngage account.

Parent portal username format

Specifies the username format used when creating parent portal accounts during writeback.

Force authentication through SSO

Requires all users connected to PowerSchool to log in via the access portal.

Allow independent student account creation

Enables the option to register a SchoolEngage account as an independent student.

Managing District Options

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Security settings provide you with a way to control the level of password complexity when registering a SchoolEnage account. These settings are also used when creating parent portal access accounts.

Setting

Description

Minimal password length

Specifies the minimum length required for the user's password. If no minimum is specified, the default minimum will be set to 8.

Minimal number count

Determines the minimum number of numeric characters required in a password.

Minimal letters count

Specifies the minimum number of alphabetic characters required in a password.

Minimal symbols count

Specifies the minimum number of special symbols required in a password.

Info

Note: The minimum password length must be equal to or greater than the total sum of specified letters, numbers, and symbols.

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  1. Begin by clicking the Security Settings button located at the top of the District Settings page.

  2. Make any necessary changes.

  3. Click the 💾 Save button at the bottom of the window to apply the changes.

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Address Auto Completion

If you want to enhance your users' experience with address auto-completion using Google Maps, you can integrate your own Google Places credentials.

Managing Credentials in SchoolEngage

  1. Click the (blue star) Edit button above the Google credentials section.

  2. Add, edit or remove your credentials in the provided text fields.

  3. Click the 💾 Save button to confirm your changes.

Note

Please note that this service is not provided by SchoolEngage, and any associated charges will be incurred directly through Google. For more information, please visit the Google Places page.

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Upload Mapsource Extension

This section allows you to directly import custom PowerSchool extensions into SchoolEngage. Simply select your .zip or .xml file using the "Browse" button and then click "Upload". You will then be able to map form fields to your newly imported extension.

For more information on how to acquire PowerSchool extensions, please visit our article on Importing Customizations into SchoolEngage.

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Contact Sync Settings

The Contact Sync Settings allow you to configure which contact information is synced from PowerSchool into SchoolEngage.

Note

The Contact Sync is specifically designed to support SMS sendouts, enabling districts to communicate with emergency contacts. If your district does not use this feature, enabling the sync is unnecessary and may increase the number of parent accounts in the system with little benefit.

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How to Enable Contact Sync

  1. Enable Contacts Sync:
    To activate the Contact Sync, check the “Contacts” checkbox.

  2. Prerequisite for Toggles:
    The Contacts checkbox must be selected before enabling any other toggles.

Info

Note: Only staff members with the appropriate permissions can modify Contact Sync settings.

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Toggles and Criteria

Contacts

This is the core contact sync, which pulls in contact information from PowerSchool.

Criteria for Contact Sync:

  • The contact must have at least one active student (enrollment status of 0).

  • The contact must have a PowerSchool Guardian ID.

  • The contact must have a PowerSchool Contact ID.

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Student-Contact Relationship

This toggle syncs the relationship between students and their contacts from PowerSchool, along with their relationship details.

  • You can refine the sync by selecting specific flags, such as Active Contacts, Emergency Contacts, or Lives With, to determine which relationships to include.

  • Communication Behavior: When a message is sent, all contacts associated with a student will receive the message. Note that these flags are not displayed on user profiles.

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Example

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This setup will pull in:

  • Contacts

  • Relationships where the contacts have the at least one of the following flags in PowerSchool:

    • Active

    • Emergency

If a contact doesn’t have either Active or Emergency flags, they will be skipped during the sync.

Contact Phones

This toggle will bring in contact phone numbers from PowerSchool