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Common Causes

A common cause of writeback errors is improper data input on the form. This can happen when essential fields are left empty or contain invalid data.

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To address writeback errors stemming from invalid data, refer to the FIELD_NAME and its corresponding ERROR_MESSAGE. With this information, identify the form field mapped to the FIELD_NAME and modify the data to meet the requirements specified in the ERROR_MESSAGE.

Info

Error messages with a message “Errors during PowerSchool API request, generally indicate that the data is correct but PowerSchool is rejecting. This is often caused by improperly setup DataValidation in your PowerSchool settings, preventing a writeback.

Example

Warning

Error

Errors during process:

Errors in AB PowerSchool Writeback ver.2 data source:

Field: student/schedule/setup/next_school Reason: Next_school is required when sched_next_year_grade is provided

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Item

Meaning

AB PowerSchool Writeback ver.2

The the data was unable to pass through the map source named AB PowerSchool Writeback ver.2.

student/schedule/setup/next_school

The data in filed mapped to next_school is invalid.

Next_school is required when sched_next_year_grade is provided

If next_year_grade is filled, next_school must also be populated with valid data.

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  1. Find the field that is mapped to next_school.

  2. Adjust this form field to have an appropriate school.

Alternate Solution

  1. Find the field that is mapped to next_grade.

  2. Remove the data from this form field.

Info

Note: Both approaches align with the criteria specified in the ERROR_MESSAGE because they ensure consistency: either both fields must be filled, or neither should contain any data.

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For errors not described in this article, please reach out to our support team via the Help Desk for further assistance.