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For more information on how to acquire PowerSchool extensions, please visit our article on Importing Customizations into SchoolEngage.

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Contact Sync Settings

This section allows The Contact Sync Settings allow you to adjust the configure which contact information that is synced from PowerSchool into SchoolEngage from PowerSchool.

Infonote

The Contact Sync is specifically designed for to support SMS sendouts, enabling districts to communicate with emergency contacts. If your district is does not using use this feature, there’s no need to enable enabling the sync , as it would is unnecessary and may increase the number of parents parent accounts in the system with minimal little benefit.

To make changes, the staff must have rights to change the Contact Sync.

The Contact sync is enabled by checking the “Contacts” check box.

Note

The Contact checkbox must be checked prior to other toggles to be enabled

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How to Enable Contact Sync

  1. Enable Contacts Sync:
    To activate the Contact Sync, check the “Contacts” checkbox.

  2. Prerequisite for Toggles:
    The Contacts checkbox must be selected before enabling any other toggles.

Info

Note: Only staff members with the appropriate permissions can modify Contact Sync settings.

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Toggles and Criteria

Contacts

This is the base core contact sync, which will pull pulls in the contact information from PowerSchool.

Criteria for Contact to be Synced from PowerSchoolSync:

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  • The contact must have at least one

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  • active student (

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  • enrollment status of 0).

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  • The contact must have a PowerSchool Guardian

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  • ID.

  • The contact must have a PowerSchool Contact

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  • ID.

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Student-Contact Relationship

This toggle will bring in the student and student-contact relationships from PowerSchool syncs the relationship between students and their contacts from PowerSchool, along with their relationship details.Selecting the different flags (

  • You can refine the sync by selecting specific flags, such as Active Contacts, Emergency Contacts, or Lives With,

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  • to determine which relationships

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  • to include.

  • Communication Behavior: When a message is sent, all contacts associated with a student will receive the message. Note that these flags are not displayed on user profiles.

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Example

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This setup will pull in:

  • Contacts

  • Relationships where the contacts have the at least one of the following flags in PowerSchool:

    • Active

    • Emergency

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