Overview

Payments allow transactions through an external payment provider in SchoolEngage. These payments can be attached to fields in the forms to allow guardians to pay for the appropriate items based on their child’s needs.

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Payment orders and their statuses can be quickly viewed on the review page if any application that you’re reviewing has an associated payment. This can been seen with in the status column. If there is a green $ icon, that represents that the order has been paid. A red $ icon means that we are still awaiting payment for that application.

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Below, you can see an example of the modal that appears when you’d like to further inspect payments in more detail.

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From this screen, you can see all of the payment items and apps associated with this order as well as their prices, discounts, and penalties. The current status of the order can be seen at the bottom, and there are many options from this screen:

Audit

This allows you to view an audit history of the selected order. You can view any status changes that have occurred as well as when.

Receipt

Opens a copy of the receipt for the order. This receipt is viewable from the parents view as well.

Refunds

Allows a user to send full or partial refunds for the order back to the parent.

Mark As…

Allows you to set a virtual status in SchoolEngage in case payments or refunds are made outside of the system. This allows these statuses to still be tracked within SchoolEngage. This option also allows you to set if an order should be Waived or other additional statuses.

Attaching Payment Items to Forms

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