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  • Personalization: Increases engagement by personalizing the email content for each recipient.

  • Efficiency: Saves time by automating the customization of each email.

  • Consistency: Ensures consistent email formatting while allowing for personalized content.

  • Scalability: Makes it easy to send large volumes of personalized emails quickly.

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How do I

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enable an automated email template for Forms?

Automated email templates are distributed to the applicant based on the status of the form

  • Click “Settings” from the main menu

  • Click “Communications” from the sub-menu

  • Click “Email Templates” from the main menu

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How do I create a communication template?

  • Click “Settings” from the main menu

  • Click “Communications” from the sub-menu

  • Click “Custom templates” from the main menu

  • Click the “Create Template” button

  • You will be presented with a dialog with the email communication template options

    • See below for form and email communication options

  • Click “Save”

Create

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communication template

Listed below are the form fields of the create an email/SMS/voice message template dialog:

Field name

Description

Name

Name of your template

School

Select a specific school who should see this template

Info

Note: You can select district-wide to apply to all schools

Reply-to address

Email address to be displayed in the replyto reply-to if a user clicks reply in their email

Subject

The email subject line Email message(for SMS and Voice Messages, this is used for internal history and ease of reference)

Message

The body of the email or the message to be sent to the recipient

Dynamic

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communication template options

Dynamic fields allow you to automatically populate placeholders with real information from your school data. This usually involves specifying the placeholder in the template:

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