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Please consult the SchoolEngage team if the dynamic email you’ve setup isn’t sending as expected!

Trying to compare invalid Characters

If you input invalid characters within the comparison {if(<field>==<target_value>)}, it will not display the messages as expected.

Example:

Template Setup:

{if($school==My School@Test)} Here is my Test {end}

Here, the entire condition “{if($school==My School@Test)} Here is my Test {end}" will be visible on the outgoing email.

This is because of the '@' symbol in “My School@Test”